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I have added a new custom domain and shortened some links with but it is not working/redirecting?

The easiest way to check if your domain is correctly configured or not is by checking if requests to the domain redirect to a page like this  cname.veshort.com.

If your domain doesn't redirect and shows the mentioned page, this is usually due to a DNS configuration error.

You should confirm that your DNS records are correctly configured as described below and do not contain any conflicts. If you continue to face issues kindly reach out to support in the chat box.

For setting up a custom domain please refer to this guide: How to set up a Custom Domain?

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